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South Bay Christmas Lighting LLC — Privacy Policy
Effective Date: September 29, 2026
South Bay Christmas Lighting LLC ("South Bay Christmas Lighting," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information through our website, https://www.southbaychristmaslighting.com, our website chat, and our phone and text communications. By using our site, you agree to this policy.
IMPORTANT NOTICE REGARDING TEXT MESSAGING
South Bay Christmas Lighting LLC does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
- Personal information you give us: name, email address, phone number, and service address.
- Details about the lighting work you are asking about.
- Opt-in records and timestamps for text and email communication.
- Non-personal information: IP address, browser type, device information, site usage, and cookies.
2. How We Use Your Information
- To answer your questions and prepare quotes.
- To schedule, confirm, and remind you about installation and takedown appointments.
- To send service updates and customer support messages.
- To process deposits and payments.
- To keep records of your communication preferences and consent.
3. SMS Messaging
By opting in to text messages from South Bay Christmas Lighting, you agree to receive texts about your inquiry and our services, including quote follow-ups, appointment confirmations and reminders, and customer support.
- Opt-in and consent: You will only receive texts if you have opted in. We keep timestamped records of opt-ins and follow the Telephone Consumer Protection Act (TCPA) and other applicable laws.
- Opt-out: Reply STOP at any time to stop receiving texts. You will get one confirmation message and no further texts unless you opt in again.
- Help: Reply HELP for help, or contact us at (424) 677-0207 or southbaychristmaslightings@gmail.com.
- Frequency and rates: Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing
We do not sell, rent, or trade personal information. We may share information with service providers who help us run the business (for example, payment processing, scheduling, and text message delivery), only as needed to provide our services, and they must keep it confidential. We may also disclose information if required by law. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Data Security
We use reasonable safeguards to protect your personal information. No method of transmission over the internet is 100% secure, but we work to protect your data.
6. Cookies
Our website uses cookies to understand traffic and improve the site. You can control cookies in your browser settings.
7. Your Choices
You can ask us to access, update, or delete your personal information, opt out of texts by replying STOP, and opt out of emails at any time. Contact us using the details below.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
9. Contact Us
South Bay Christmas Lighting LLC
114 Hermosa Ave Apt C, Hermosa Beach, CA 90254
Phone: (424) 677-0207